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The Integrated Coaching Academy

Where Coaching and Counselling Connect

Prince harry, grief and how to really help

Prince Harry has gone very public about his mental health struggles resulting from the death of his mother, Princess Diana. In Apple TV’s ‘The Me You Can’t See’ he says he ‘boxed up his emotions’ for 20 years.

It’s true; people often attempt to deal with life’s losses and traumas by disconnecting and switching off their feelings.

The ‘box-it-up’ method can work for a while, as it did for Harry, but what tends to happen over time is that the lid of the box begins to lift all on its own and the anger and despair begin to tumble out in an uncontrolled way. For Harry, the lid of the box seems to have really started to open after his marriage to Meghan and the build up to the birth of his first child created a psychological pattern match to the trauma of his mother’s death.

Harry was filmed in an EMDR session with his therapist. It seems to have really helped. I wish he could also experience the Rewind Technique which was originated by Dr David Muss in the 1970s. It can be even more effective. I did some training with David. As a newly qualified psychotherapist many years ago, I was so amazed by the successes I was having for my PTSD clients that I wrote a book about it. It works in a similar way to EMDR by grounding the client and setting a cognitive task that anchors the brain into the neo cortex. It’s less well known simply because it hasn’t attracted the research and funding of the EMDR programme originated by Francine Shapiro.

Here, an EMDR therapist gives a succinct explanation about the underlying mechanism. She says:

‘The therapy works by the therapist creating a safe and trusting space. We identify the experiences … and bring them into the room in a gentle way to reprocess those memories so the past can be in the past and our past life experiences do not continue to create stress, anxiety and triggers in our current life’

The subconscious mind

What stays in the subconscious mind has the ability to control us. Allowing suppressed emotions to safely surface can actually process long term grief in just one session... if that is what the client wants.

Sometimes, however, the bereaved just want to speak, to be allowed to explore and express their emotions in their own time and in their own way. Fortunately, a Fusion Therapeutic Coach will have the empathic attunement to understand what the client needs from their practitioner.

Yes, if they want resolution, the Rewind Technique can achieve that quickly and efficiently but if they need to talk, a Fusion Coach knows how to offer the time and space for that to happen. It’s about making the model fit the client rather than the client fit the preferred therapy style of the practitioner.

My article this week looks at suppressed grief and how the reaction to unprocessed emotions can take us by surprise many years later.

I hope it helps…

Grief and how to really help

As James sat in front of me, memory after memory of his father’s death surfaced, released, and ran softly down his face.

‘He died when I was 10’, said James. ‘It was an unexpected heart attack. He went to work one morning and didn't come home. Mum thought I was too young to go to the funeral so I went to school on that day just, like any other day.’

James's mum wasn’t being cruel. She had hoped to protect her young son from the pain of seeing her so desperately upset at the grave side. She wanted him to escape somehow the turbulent and intense range of emotions that are a part of the journey through the grieving process. So she made life as normal as possible for him. She compensated by taking him on lavish holidays, buying him the latest gadgets and putting on her ‘I'm fine’ face in the daytime.

Crying alone

She had removed all the pictures of James's father in the house and he was now rarely referred to.

The mother-who-meant-well stayed strong and kept going. She was doing a good job she told herself. After a year, James seemed fine, was doing well at school and never mentioned his father at all.

But the grief hadn’t gone away and it was only after she put James to bed at night that she allowed herself to cry. What she didn't realise was that, in bed at night, James could hear his mother crying and would often cry himself to sleep too.

Both mother and son were going through an intense range of emotions they did not want to communicate to each other, for fear of causing more upset. They had both become isolated in a shared grief for the most well-intentioned of reasons and they were making a mistake that many of us make.

I must keep going

There are plenty of laudable reasons for not dealing with grief. People have to go to work to keep their job. They have to get the kids off to school. They have to mow the lawn, do the shopping, cook and pay the bills. They think if they give way to grief, it will be like a dam has burst. They won’t be able to cope with the deluge and will drown in a flood of their own tears.

But deferring grief is like living with an undetonated bomb. We fool ourselves that if we tiptoe around it, perhaps it won’t go off.

An open wound

However the loss and grief remain as a concealed, but still-open, wound. Although we may have put a plaster over it, it will not begin to heal until we acknowledge its presence and let some light and air onto the injury.

As Prince Harry has observed, death has become a sanitised business.

We try to ignore it. We clean it up with phrases like ‘passed over’, or ‘slipped away’ rather than saying someone has died. Or we wrap it up and leave it on a shelf in a darkened room that we try not to visit.

We are taught, in the face of adversity to stand strong. We must stay in control. We have to keep a very British ‘stiff upper lip’.

But grief is not an illness. It’s a fact of life. We will all lose someone we love and we will all feel the pain. Being able to ride the intense waves of emotion that come with bereavement is an example of mind management and asking for help or talking to someone about how we really feel is a sign of emotional intelligence, not weakness.

As a therapeutic coach, I have a range of skills in my professional toolbox. But for James, as with most of my clients who are grieving, I used the simplest, yet most powerful of them all.

I listened.

Frances Masters MBACP accred GHGI

Frances Masters is a BACP accredited psychotherapist, coach, training consultant and author of the book PTSD Resolution: Reclaiming life from trauma.

In 2009, Frances founded the charity Reclaim Life; training its volunteers to work in the new, integrated coach-counselling model, Fusion.

As founding Principal of the Integrated Coaching Academy Frances gained accreditation for her training from NCFE as Customised Awards; 'The Fusion Therapeutic Coaching, Counselling and Training Diploma in Therapeutic Coaching and the distance learning programme Certificate in Therapeutic Coaching Skills'

Training programmes also include

The Integrated Coaching Academy certified Fusion Mindfulness Based Mind Management Skills Certificate

and new online training Breathe Stress Away

Fusion® Therapeutic Coaching is an approved NCFE training centre, an organisational member of he British Association of Counselling and Psychotherapy and the Association for Coaching


The art of naked conversation

Posted on February 5, 2018 at 2:55 PM


How often do we say exactly what we’re thinking?

‘How are you?’ is the only question to which no one really wants the answer, so how do we finally drop the mask and give ourselves permission to be more real? Let’s face it, there’s often much more power in what is not said than what is. No one particularly wants to hear about problems, but continually dodging the elephant in the room doesn’t mean the elephant isn’t there.

My 17 year old client, Paul, and his father had been dodging elephants for a while and the stress was now building. Paul had secured himself a string of A*s at GCSE and been strongly advised by his father to go for STEM subjects at A level to give him greater career opportunities.

But within weeks of starting sixth form, Paul knew he had made a bad mistake. He actually loved art, music and creative writing. Doing sciences made him feel like he was ‘thinking in circles but having to express himself in squares. I feel so boxed in’ he told me but he felt unable to talk to his father about it.

Emotionally absent

Actually, Paul’s father was one of the main problems. He was a highly qualified scientist specialising in Artificial Intelligence. Worryingly, Paul described him as ‘physically present but emotionally absent.’ He often worked from home but hardly ever emerged from behind the doors of his office.

As Paul painted more of a picture of his work, personality and behaviour, I began to feel his father might have a systemising brain, a term used by Dr Simon Barron Cohen to describe those on the autistic spectrum. If my hunch was right, then he would not have an instinct that Paul was distressed at all. He would not understand that his advice to follow STEM subjects might be at odds with Paul’s natural inclination or preference. He would not have a sense of context and would probably not be able to empathise with Paul’s current dilemma.

But it went deeper than that. It turned out that Paul’s father had never told him he loved him and had never even given him a hug. Real communication had all but broken down over the years. Paul respected his father deeply and wanted a relationship with him and, after I had explained the implications of systemising brain wiring, he began to realise his father was not actually being uncaring, it was simply that probably did not have the innate skills to relate to his teenage son.

A naked conversation

Direct action would be needed. Paul had to find a way to have ‘a naked conversation’ with his father; one where he told him exactly how he felt and what his needs were. I introduced Paul to the ‘communicating difficult feelings’ template and we set to work, collating Paul’s thoughts into the essence of what he felt he needed to say. It’s a formula I’ve used many times and in many different contexts and it always has an impact. One client, Barbara, came to see me on the brink of leaving her husband.

‘He has no instinct about what is going on for me’, she said despairingly. ‘Most of the time he seems indifferent to how I’m feeling. If I want him to do something, I have to write it on a list or it doesn’t happen. I have to make all the social arrangements and even tell him what to wear or he’ll turn up in odd socks!’

The template came in very useful for Barbara, as did the systemising brain explanation. She became much more forgiving of her husband when she realised he was not being bloody-minded after all. One real up side of systemisers is that they are very loyal and have a keen sense of fair play. They are often highly intelligent too. I asked Barbara what her husband did for a living. ‘He’s a rocket scientist’ she said with a wry smile. All was becoming clear.

Even if your partner is not on the spectrum, according to relationship counsellor John Gray, author of ‘Men are from Mars, Women are from Venus’ women will discuss feelings easily yet most men would rather mow the lawn ten times or lock themselves in the shed rather than have ‘that’ conversation.

Pauls’ letter

The letter starts with a positive statement to open communication. There is a tendency to switch off if something looks like it will be critical.

The template can be used to structure thoughts for a spoken conversation, but putting it in writing works well when trying to communicate with a systemiser as they often miss non verbal signals, and crucially, the letter ends with a call to action.

This is what Paul wrote:

Dear Dad,

I love you because you have always stood by me. When mum left, you became my rock. You have worked so hard for us to be able to stay in this house and keep me at my school. I don’t think you know how much I admire you and the work you do.

Yet, it makes me angry when I try to talk with you about what’s worrying me and you seem pre occupied and don’t really listen.

And I feel so sad that we don’t spend time together or have fun like we used to before mum left and that communication has broken down between us.

I am frightened that I’m doing subjects at sixth form that I don’t enjoy and I’ve made a mistake I can’t undo because you won’t listen to what I’m saying.

I regret taking STEM subjects and want to do art, music and creative writing instead.

Dad, there’s something I need from you now…

I need us to talk about this and for you to come and speak to my form tutor and explain how I feel and find out if I can change subjects or what my options are

And there’s something else…

I need a hug and I need you to tell me you love me (you never have)

Love Paul


I wondered how Paul’s father would react.

He intended to leave the letter on his desk that evening. I needn’t have worried. When he returned the following week, Paul was like a different boy. After his father’s intervention, the school had been very sympathetic to Paul’s needs and helped him change subjects without delay. It was still early in the term. Paul was bright and would be able to catch up it was felt.

But there was another more immediate result from the letter.

‘After he read it’, Paul told me,’ he came straight out of his office, gave me the biggest bear hug and told me he loves me and is really proud of me.’

‘Result’ I said (I had to stop myself from punching the air) ‘Looks like that template might come in very handy in the future’.

Paul agreed. ‘Yes, and it might come in handy when I get married too’, he said.

Told you he was bright…

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